FAQ
  • How can I place order?
    Created with Sketch.
    形状 Created with Sketch.
    You can place an order directly on our website or through email. For the U.S. site, you can also order from our Amazon store. Our stores on other sites are continuously being launched, so please stay tuned for updates.
  • Why should I use Neodrain plastic clips?
    Created with Sketch.
    形状 Created with Sketch.
    Our plastic clip is tailor-made for our invisible series, not universally compatible with all floor drains in the market. Nevertheless, it seamlessly complements our products, offering a seamless two-in-one functionality.
  • How long do I have to wait after I install the Niche?
    Created with Sketch.
    形状 Created with Sketch.
    Please wait until the adhesive is fully dry before using, typically recommended to allow 48 hours.
  • What is the thickness of the Neodrain shower channels or Niche?
    Created with Sketch.
    形状 Created with Sketch.
    Please refer to the product details on each page or download our catalog for specific parameters.
  • Are XXX shower drains according to EN 1253?
    Created with Sketch.
    形状 Created with Sketch.
    Yes, according to EN 1253, Neodrain shower drains have drainage capacity.
    The requirements for shower drains in buildings are specified in EN 1253.
    This European standard provides guidelines for installation sites and defines construction, design, performance and labelling requirements, as well as test methods.
  • I am planning to install my drains, what should I prepare and attention?
    Created with Sketch.
    形状 Created with Sketch.
    Kindly download our installation guide and follow the instructions for preparation and step-by-step operations.
  • What is a linear shower drain?
    Created with Sketch.
    形状 Created with Sketch.
    A linear shower drain is a long, all-in-one shower drain system that efficiently and hygienically drains water. This design allows for easier use of larger tiles for your shower floor. Since its invention, it has sparked a global revolution in bathrooms, leading to the modern, barrier-free bathrooms we see today.
    Linear shower drains offer several advantages over traditional shower drains:
    * One-sided sloping (wall installation)
    * Compatibility with large-sized tiles
    * Easy cleaning
    * High drainage capacity
    * Minimal tile cutting
    * Clean lines
    * Increased design options
    To ensure the best possible results, please carefully read the installation guide, as the specific instructions may vary depending on the type of shower drain.
  • Are Neodrain shower drains according to cUPC?
    Created with Sketch.
    形状 Created with Sketch.
    Yes, Neodrain shower drains have drainage capacity according to cUPC.
    The requirements for shower drains in sanitary products are specified in cUPC.
    This North American standard provides guidelines for sanitary products and specifies requirements for design, installation, maintenance, etc.
  • How much gradient is needed in the tile floor?
    Created with Sketch.
    形状 Created with Sketch.
    When tiling the floor, ensure that you create a slope of at least 2% towards the shower drain. The floor gradient requirements may vary for walk-in showers with glass walls. Consult your supplier for specific details. Also, lay the tiles level or 1 mm higher than the top edge of the tile frame to ensure proper drainage towards the shower drain.
    Note: For optimal results, carefully read the installation guide as installation methods may differ depending on the model.
  • In which situations is a vertical outlet applied?
    Created with Sketch.
    形状 Created with Sketch.
    In typical installations, a horizontal drain outlet works well, but sometimes a vertical outlet is required due to obstructions, such as those found in wooden flooring. If this is the case, you can request a shower drain that includes a vertical outlet option. Remember, for the most effective installation, thoroughly review the installation guide as the specific steps can differ based on the shower drain model.
  • Are Neodrain shower drains according to WaterMark?
    Created with Sketch.
    形状 Created with Sketch.
    Yes, Neodrain shower gutters have drainage capacity according to WaterMark.
    Requirements for drainage system products are specified in WaterMark.
    This Australian standard provides guidelines for shower drains and ensures that the products are used properly and meet the demand.
  • Should there be a slope in the drain pipe?
    Created with Sketch.
    形状 Created with Sketch.
    Before connecting a shower drain pipe to the drainage system, ensure that the pipeline has sufficient slope and minimize the number of bends for the water to flow smoothly.
    Note: For optimal results, please read the installation guide carefully, as specific installation instructions may vary depending on the type of shower drain.
  • What materials are used to make Neodrain shower drains?
    Created with Sketch.
    形状 Created with Sketch.
    Neodrain products are constructed with high-quality materials, such as stainless steel (304 or 316), durable antibacterial ABS plastic, and Polypropylene (PP), to ensure a long-lasting and hygienic solution for your bathroom. These materials are chosen for their durability and resistance to wear and tear, ensuring that Neodrain products will remain a reliable component of your bathroom for many years to come.

Phone:
86-0574-87913511

        Email:
        info@neodrain.com

Address:
Bldg 10, No. 300, Desheng Rd., Yinzhou, Ningbo, China
About us
Neodrain is committed to redefining the drainage experience with innovative, convenient, and high-quality products. Offering unmatched ease and superior quality for both installation specialists and end-users.
Subscribe
Sign up for our newsletter to receive the latest news.
Copyright © 2023 Neodrain Global Co., Ltd. 浙ICP备16041197号-2 All rights reserved.